Fees & Billing
Billing Information
Please note that we are an independent specialist radiologist practice. and the account for our services to patients will be rendered separately from that of Mediclinic.
Patients are expected to settle their account on the day of their radiographic examination or, if admitted to hospital, on the day of their discharge from hospital. Payment may be made by credit card, debit card, electronic funds transfer, or cash.
For a fee estimate or a statement of account, please contact our accounts office on 021 761 0036 or email us at accounts@caperad.co.za.
Patients on an SA Medical Scheme
- In most cases, we charge the unique scheme rate for the particular examination – as determined by your particular medical scheme.
- Whilst an account is the patient’s responsibility to settle, we will submit the accounts on their behalf to their medical aid scheme. To facilitate this we require: permission to do so, proof of current membership, and confirmation that we have the correct medical aid membership details.
- The specific terms and conditions of a medical scheme plan membership are contained in the rules of the applicable fund and selected plan.
- It is essential a person familiarise themselves with the benefits and obligations in terms of their particular membership (in consultation with their medical scheme and or broker).
- It is recommended a patient determine whether the service required is related to a prescribed minimum benefit condition (PMB), and if so – what the scheme requirements are for accessing PMB funding. You can find out more about PMB conditions on the Council for Medical Schemes website – www.medicalschemes.com.
- For non-PMB conditions, and for certain procedures, some scheme options offer highly restricted benefits, and or may require you to pay a co-payment. Co-payments may also apply if you choose a service provider outside of your medical scheme plan’s provider network.
- Some medical scheme plans include a medical savings account for day-to-day benefits, and some may only offer in-hospital benefits.
- The scheme rules may indicate that the scheme will only settle an account from the amount available in the patient’s medical savings account.
- If these funds are depleted, or if the patient’s plan does not have a medical savings account, and/or the patient is not admitted to hospital at the time of their radiology service, they may be required to settle the account themself.
- If pre-authorisation is required by a medical scheme for any particular imaging examination or procedure, it is the patient’s responsibility to obtain such pre-authorisation. We can assist in applying for pre-authorisation. Pre-authorisation is, however, not a guarantee of payment and does not absolve the patient from the responsibility of settling our account.
- In certain circumstances, a co-payment may be required and or medical scheme benefits may be depleted. In these instances, immediate settlement of the shortfall will be required.
- It is imperative that new-born babies be registered as dependents with a medical scheme immediately after birth.
Patients Paying Privately
- Accounts are generated at our standard private rate.
- A reduced preferential rate will apply if:
The account is settled in full
On the same day as the imaging procedure, or
On the day you are discharged from hospital (if you are admitted to hospital as a patient at the time of your imaging procedure). - All non-South African residents will be required to pay their account in full on the day of examination or on discharge from hospital (if you are admitted to hospital as a patient at the time of your imaging procedure).
- All South African residents whose medical aid scheme or insurance company is not South African, are required to pay their account in full on the day of examination or on discharge from hospital (if you are admitted to hospital as a patient at the time of your imaging procedure).
- For ease of reference our banking details are as follows:
Bank: Nedbank
Account number: 1009696076
Branch code: 198765
Branch Name: Business Southern Peninsula